If you cannot locate your confirmation email, it is recommended that you search your inbox for an email from Be sure to also check the junk or spam folders of your email account. You will also have the option to cancel or reschedule through a reminder text message. Visits are canceled if they are made with an invalid email address, or if the same person has made duplicate reservations. To cancel or reschedule, select the link at the bottom of the email. The confirmation email also includes the option to cancel or reschedule the visit. Once the visit has been confirmed, a message will display on the next page and a confirmation email will automatically be sent to the email address used to book your visit. When scheduling your visit online, you must select the green “Submit” button after entering in your information.
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